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Business
Model |
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TOA OIL places
human resources,
the most
critical
component
of an enterprise,
at the core
of its business
model. The
business
model includes
three main
principles:
the assurance
of health,
safety, security,
and the environment
(HSSE); the
maximization
of refining
revenues
through effective operation and investments
to enhance
added value;
and efforts
to further
reduce costs.
The TOA OIL
Group TOA
OIL Company,
Ltd. and
its subsidiaries
and affiliatesis
deeply committed
to realizing
this business
model. We
seek to coexist
in harmony
with the
communities
in which
we operate,
place the
highest priority
on safety,
and strive
to engage
in environmentally
friendly,
community-oriented
refinery
operations.
To realize
the business
model, we
have introduced
Total Productivity
Management
(TPM) activities:
full-participation
production
maintenance
activities
to improve
human resources
and facilities.
In this way,
we seek to
develop human
resources
and strive
to maintain
and improve
the level
of our technology.
One aspect
of our pursuit
of maximum
added value
is expansion
of the scope
of our business
operations.
An example
of this is
our entry
into the
independent
power production
business.
We have mounted
an all-out
effort to
take advantage
of manifold
business
opportunities. |
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Management
Philosophy |
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The mission
of TOA OIL
Co., Ltd.
is to contribute
to society
through the
stable supply
of energy.
On that basis,
we hereby
establish
the TOA OIL
Management
Philosophy.
| 1. |
We
make
assurance
of
HSSE
(health,
safety,
security,
and
the
environment)
the
cornerstone
of
management. |
| 2. |
We
constantly
promote
improvement
through
originality,
ingenuity,
and
technological
innovation,
and
strive
for
sustainable
development. |
| 3. |
We
promote
cooperative
relations
with
TOA
Group
companies
and
our
contractors,
and
seek
mutual
prosperity. |
| 4. |
We
strive
to
develop
human
resources
and
skills,
and
to
form
a
dynamic
human
community
based
on
mutual
understanding
and
trust. |
| 5. |
We
engage
in
fair,
transparent
management
and
create
a
corporate
culture
that
enables
employees
to
speak
with
pride
and
enthusiasm
of
the
development
of
the
Company
and
its
bright
future. |
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Principles
of
Business
Conduct |
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We hereby
establish
and put in
practice
the TOA OIL
Principles
of Business
Conduct,
a code of
conduct based
on our Management
Philosophy.
| Our Values |
We share a set of core values - honesty, integrity and respect for people. We also firmly believe in the fundamental importance of trust, openness, teamwork and professionalism, and pride in what we do.
With the foundation of the core values above, we hereby set out the Code of Conduct applicable to all business activities we do. |
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| 1. Sustainable Development |
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Our Group Companies commit to contribute to sustainable development via providing forms of energy necessary to society and providing other products and services which our customers desire. This requires balancing short and long-term interests, and integrating economic and social responsibilities such as, environmental, compliance and contributions to the society, when promoting our business activities. |
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Our Group Companies recognize the following areas of responsibility: |
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1) |
Responsibility to customers
To win and maintain customers by developing and providing products and services which offer value in terms of price, quality, safety and environmental impact, which are supported by technological, environmental and commercial expertise.
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2) |
Responsibility to shareholders
To protect shareholders' investment, and provide an appropriate return. |
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3) |
Responsibility to employees
To respect the personalities and individuality of our employees, to provide them with safe conditions of work and good terms and conditions of service, to promote the development and best use of human talent and to encourage the full participation by employees in their work and the application of these principles. |
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4) |
Responsibility to contractors
To seek mutually beneficial relationships with contractors (including joint ventures) and to endeavour to promote the application of these principles in so doing. The degree to which the concept and contents of principles are promoted will be a consideration in the decision to enter into or remain in such relationships. |
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5) |
Responsibility to society
To conduct business as a responsible member of society, to observe laws, to respect fundamental human rights and give proper regard to health, safety, security and the environment consistent with the aim of contributing to sustainable development. |
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Our Group Companies set out and observe necessary company rules, and insist on honesty, integrity and fairness in all aspects of their business.
The same is expected in the relationships with all those with whom we do business. The offer, payment, soliciting and acceptance of bribes in any form whatsoever are unacceptable practices. Employees must avoid conflicts of interest between their private financial activities and their part in the conduct of the Company's business.
All business transactions on behalf of Group Companies must be reflected accurately and fairly in the accounts of each company in accordance with established procedures and be subject to audit. |
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Our Group Companies comply with all applicable laws and regulations of the countries in which we operate. |
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| 5. Health, Safety, Security and the Environment |
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Consistent with the aim of contributing to sustainable development, our Group Companies have a systematic and continuous approach to health, safety, security and environmental management.
To this end our Group Companies manage these matters as critical business activities, set targets for improvement, and measure, appraise and report performance. |
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Our Group Companies assert that sound profitability is essential to discharging these responsibilities and staying in business. It is a measure both of efficiency and of the value that customers place on our products and services. Profits are essential to the allocation and maintenance of corporate resources and to support the continuing investment required to maintain stable future energy supplies to meet consumer needs. Without profits and a strong financial foundation it would not be possible to fulfil the responsibilities outlined above.
Criteria for investment decisions are not exclusively economic in nature but also take into account other issues, such as social and environmental considerations. |
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Our Group Companies seek to compete freely and fairly |
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Our Group Companies, as responsible members of society, positively make contributions to the community. The most important contribution that a company can make to society is in performing its basic activities as effectively as possible. |
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Our Group Companies recognize that in view of the importance of their activities and their impact on the national economy and individuals, open communication is necessary. To this end, we provide timely and appropriate information to parties with legitimate interests.
In our interactions with customers, employees, business partners and local communities, we seek to listen and respond to them honestly and responsibly. |
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Our Group Companies do not make payments to political parties, organisations or their representatives or take any part in party politics. However, when dealing with governments, we have the right and responsibility to make our position known on any matter which affects us, our customers, our shareholders, our employees or local communities. |
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The
Principles
of
HSSE |
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| 1. |
Assurance
of
health,
safety,
security,
and
the
environment
(HSSE)
is
the
cornerstone
of
TOA
OIL's
activities
and
a
social
responsibility. |
| 2. |
Prevention
of
occupational
accidents
and
the
assurance
of
health
are
essential
to
respect
for
human
beings. |
| 3. |
Assurance
of
health,
safety,
security,
and
the
environment
(HSSE)
is
achieved
through
individual
self-consciousness
and
responsible
behavior. |
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Basic
Policy
on
HSSE |
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Recognizing
our social
responsibility
to assure
safety, engage
in risk management,
preserve
health, and
protect the
environment
while engaging
in business
activities,
TOA OIL establishes
the Basic
Policy on
HSSE as set
forth below.
| 1. |
TOA
OIL
obeys
relevant
laws
and
ordinances
concerning
accident
prevention,
security
management,
occupational
safety
and
health,
product
safety,
and
environmental
protection;
seeks
to
introduce
appropriate
policies
and
measures;
and
strives
for
continuous
improvement
in
these
areas. |
| 2. |
When
embarking
on
new
businesses,
installing
large-scale
facilities,
and
developing
new
products,
TOA
OIL
performs
a
prior
HSSE
assessment
and
appropriately
reassesses
matters
connected
with
HSSE
in
response
to
changing
circumstances. |
| 3. |
We
work
to
reduce
the environmental
load
that
our
business
operations
place
on
the
environment
by
promoting
further
resource
conservation
and
energy
conservation
measures
and
preventing
emissions
of
pollutants. |
| 4. |
At
every
stage
from
the
receipt
of
crude
oil
to
the
shipment
of
products,
we
duly
consider
HSSE
and
provide
information
on
the
appropriate
handling
and
use
of
our
products
to
transport
agents
and
users. |
| 5. |
We
strive
to
ensure
safe
operation
and
the
security
of
facilities
and
devise
measures
to
prevent
accidents
and
injuries. |
| 6. |
We
strive
to
prevent
occupational
accidents. |
| 7. |
We
establish
contingency
plans
in
preparation
for
accidents,
disasters,
or
terrorist
attacks
and
devise
appropriate
measures
to
minimize
damage
through
cooperation
with
the
relevant
authorities
in
the
event
that
such
incidents
occur. |
| 8. |
We
periodically
conduct
audits
of
compliance
with
laws
and
ordinances
and
independent
standards
related
to
HSSE
and
the
implementation
of
policies
and
measures. |
| 9. |
We
engage
in
employee
awareness
activities,
education,
and
training
concerning
HSSE
and
request
greater
awareness,
voluntary
participation,
and
cooperation
from
employees.
We
request
the
cooperation
of
contractors
and
other
concerned
businesses
and
provide
advice
and
guidance
as
necessary. |
| 10. |
We
engage
in
research
concerning
HSSE
and
promote
the
utilization
of
the
findings. |
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